Shipping & Returns

Orders are checked and dispatched within 1–2 business days. Our pieces ship directly from our production partners overseas, which keeps the prices where they are but means delivery takes longer than a local warehouse. We would rather tell you that up front than have you wonder where your parcel is.

Shipping is calculated at checkout before you pay — there are no charges added afterwards. Tracking is emailed to you as soon as the parcel is collected. Tracking can take a few days to show its first scan, and may go quiet in transit before updating again on arrival in your country.

Delivery estimates are business days and exclude weekends and public holidays. Peak periods and customs checks can add a week.

If something is not right, we accept returns within 30 days of delivery. Email us first and we will send you the return address and instructions.

• Items must be unused and in their original packaging
• If an item arrives damaged or incorrect, we cover the return cost — send us a photo and we will sort it
• For change-of-mind returns, return postage is paid by you
• Refunds are issued to the original payment method within 5–7 business days of the return arriving

If your tracking has not updated for 10 days, or your order has passed 30 business days without arriving, contact us with your order number. We will chase the carrier and, if the parcel is genuinely lost, send a replacement or refund you in full. You will not be left chasing it yourself.